Why is my domain verification still pending?

Updated Nov 2, 2026

There are two different pending states in Email Accounts.

Domain registration pending

  • A domain registered through MailRush shows pending in the Domain column until registration is done.
  • Registrations are processed manually during business hours, 8:00 AM to 4:00 PM (UTC-5). Orders placed outside those hours are completed the next business day.

Account setup pending

  • An account shows pending in the Status column until its setup is complete, which for MailRush email accounts includes the required DNS records.
  • Open View DNS and click Check DNS. Publish every record marked Not found or Needs update.
  • DNS changes can take up to 24–48 hours to propagate.

Troubleshooting

Still pending after one business day.
Open a support ticket so we can check the request.

More details in the FAQ

The FAQ is in the MailRush.io app under Support (sign-in required).

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