Effective Date: November 4, 2026
Last Updated: November 9, 2026
These Terms of Service ("Terms" or "Agreement") constitute a legally binding agreement between Cyber Cast International, S.A., a company organized under the laws of the Republic of Panama, operating the MailRush.io platform ("MailRush," "Company," "we," "us," or "our"), and the individual or legal entity accessing or using the Services ("Customer," "User," "you," or "your").
These Terms govern access to and use of the MailRush.io website, web-based applications, email outreach automation tools, APIs, integrations, optional managed email infrastructure, credit packs, and all related products and services (collectively, the "Services").
By creating an account, accepting these Terms electronically, purchasing a subscription, or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement. MailRush records the date and the version of these Terms accepted when an account is created and when a MailRush-managed email service is paid for.
If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to this Agreement.
You must be at least eighteen (18) years old and legally capable of entering into a binding agreement.
If you do not agree to these Terms, you must not access or use the Services.
MailRush.io is a business-to-business (B2B) email outreach and automation platform designed to assist organizations with managing email campaigns, contacts, sequences, sending accounts, replies, and related activities.
The Services may include:
The availability of features depends on the applicable subscription plan, service configuration, and separately purchased services.
MailRush may introduce, modify, discontinue, or replace individual features for legitimate technical, operational, security, or business reasons, subject to applicable law and any specific contractual commitments.
Material changes that substantially reduce a paid service during an active subscription period will be handled in accordance with Section 21.
The Services are intended exclusively for legitimate business-to-business email outreach, communication, and related commercial activities.
Business-to-consumer (B2C) email outreach is not supported.
The Customer agrees not to use the Services for unlawful, fraudulent, deceptive, abusive, or unauthorized activities.
B2B classification does not, by itself, establish that a particular email communication is lawful or permitted.
The Customer is responsible for determining whether its intended communications comply with applicable laws and regulations, including laws relating to commercial messaging, privacy, personal data, electronic communications, and recipient consent or other lawful grounds for processing.
The Customer must ensure that the collection, storage, importation, processing, and use of recipient information are legally permitted in all relevant jurisdictions.
MailRush does not provide legal advice concerning the Customer's email campaigns or regulatory obligations.
The Customer is responsible for maintaining accurate registration, account, billing, and contact information.
The Customer is also responsible for protecting login credentials, API keys, webhook signing keys, SMTP and IMAP passwords, authentication tokens, and any other credentials used to access the Services.
The Customer must not share credentials with unauthorized persons or permit access that compromises the security or integrity of the Services.
All activity performed through the Customer's account, including actions initiated by authorized team members, contractors, integrations, automation tools, and artificial intelligence agents, is attributable to the Customer, except to the extent caused by MailRush's own breach of its obligations or circumstances for which liability cannot lawfully be excluded.
Certain account actions, such as cancelling the account, are reserved to the account owner. Other administrative actions may be limited to owners and administrators.
The Customer must notify MailRush promptly upon discovering unauthorized access, compromised credentials, or suspected security incidents involving its account.
MailRush may temporarily restrict access when reasonably necessary to investigate or prevent unauthorized activity, security threats, or misuse.
MailRush offers subscription plans with different features, usage allowances, and service limitations.
The applicable subscription entitlements are those disclosed in the plan description, checkout process, order confirmation, or other written agreement in effect at the time of purchase, subject to these Terms.
Subscription plans may establish limits involving:
Where a plan limit is reached, MailRush may refuse the creation of additional campaigns or contacts until capacity is available. Existing data above a limit is not deleted because of that limit.
Monthly validation and contact-finding credits reset on the subscription's monthly renewal day and do not carry over. Credits purchased separately as credit packs are governed by Section 16.
A platform subscription does not automatically include an email server, hosted mailbox, dedicated IP address, or managed email infrastructure unless expressly stated in the purchased plan or order.
Services not included in the subscription may require separate purchase.
MailRush may enforce reasonable technical limits, including request rate limits, consistent with the purchased service and its security and anti-abuse policies.
The Customer is responsible for reviewing the features and limitations of a subscription before purchasing it.
MailRush supports integration with compatible third-party email infrastructure and separately offers MailRush-managed email servers and mailboxes.
Customers may connect independently obtained SMTP/IMAP accounts or email services, provided that such services are technically compatible with MailRush and permit the intended usage.
The Customer remains responsible for:
MailRush is not responsible for service interruptions, account suspensions, sending restrictions, policy changes, or deliverability failures caused by independently operated email services, except to the extent directly caused by MailRush's own failure to perform its contractual obligations.
MailRush-managed email servers and mailboxes are optional services offered as separate recurring monthly subscriptions, in addition to the platform subscription.
These services are offered in shared-IP or dedicated-IP configurations, depending on the purchased product. On a shared-IP server, the IP address is shared with a limited number of other MailRush customers. On a dedicated-IP server, the IP address is used only by the Customer's organization.
Managed email services remain subject to technical limitations, sending limits, provider-specific restrictions, security requirements, and anti-abuse controls.
A MailRush-managed email subscription does not guarantee unrestricted sending, unlimited capacity, successful delivery, or inbox placement.
Shared-IP services operate in an environment where reputation may be affected by aggregate sending activity. MailRush may apply protective measures to prevent abuse or minimize harm to other customers. In particular, sending accounts on a shared IP are paused automatically for a receiving provider at a lower bounce level than other sending accounts, as described in the application and documentation, until the restriction ends.
Before paying for a MailRush-managed email service, the Customer acknowledges in the application that inbox placement is not guaranteed, that receiving providers may block or limit mail sent from the server's IP address, and that paid periods are not refunded, and accepts these Terms. MailRush records the date of this acknowledgement and the version of these Terms accepted.
The Customer chooses between a shared-IP and a dedicated-IP configuration. A dedicated IP address separates the Customer's sending from the reputation of other customers' sending, but it can still be restricted or blocked because of the Customer's own sending practices. IP addresses of both configurations may previously have been used by other senders. MailRush usually assigns dedicated-IP servers an IP address without recent sending history, but does not guarantee it.
Domains registered through MailRush are subject to the applicable registrar's terms and renewal pricing.
Customer-configured Return-Path or envelope-sender overrides and branded bounce domains are not supported.
Where reply forwarding is offered for customers who keep their existing email provider, it covers replies only. Bounce and complaint notifications are not forwarded through it, and the Customer's provider must forward messages with their original headers intact.
The platform subscription and separately purchased MailRush email services may have distinct billing periods, renewal dates, restrictions, and suspension conditions.
Nonpayment of an invoice for a MailRush email service may result in suspension or cancellation of that email service only, without affecting the platform subscription.
Cancelling the MailRush account ends all services on that account, including MailRush email services, as described in Section 16. An individual MailRush email service may also be cancelled on request as described in Section 6.5.
Deleting an individual MailRush mailbox permanently removes that mailbox and its stored email from the mail server.
The Customer is responsible for reviewing and managing each active subscription.
When a receiving provider, such as Microsoft (Outlook, Hotmail, Live, and Microsoft 365), or a blocklist operator rejects or restricts mail sent through a MailRush-managed email server, that provider or operator alone decides whether to accept the mail and whether to lift the block. MailRush cannot guarantee that decision or when it will be made.
MailRush regularly checks the IP addresses of its managed email servers against blocklists and requests delisting where it considers it necessary. MailRush does not notify the Customer of these checks or requests, and receiving providers do not usually notify MailRush when they lift a block. Sending to an affected provider may remain restricted after a delisting request.
The Feedback Loop section of the application shows how receiving providers are responding to the Customer's sending, including active sending restrictions, the affected sending address and provider, and when sending is expected to resume. The Customer may request further information about its campaigns through the support system when the application does not provide it. Support response times under Section 18 relate to the handling of the request, not to when a receiving provider lifts a block.
Purchasing a MailRush-managed email service does not entitle the Customer to a particular IP address or to a replacement IP address.
Blocks or restrictions imposed by receiving providers or blocklist operators do not suspend recurring billing and do not entitle the Customer to a refund, credit, or extension of the billing period. Sections 7 and 16.2 apply. The Customer may cancel a MailRush-managed email service at any time by request through the support system, or stop its renewal by deleting all of its mailboxes in the application, which permanently deletes them as described in Section 6.4. Cancellation does not create a right to a refund.
MailRush provides tools and infrastructure intended to facilitate email outreach. However, MailRush does not guarantee successful delivery, acceptance, inbox placement, recipient engagement, or commercial results.
Email delivery depends on multiple factors beyond MailRush's direct control, including:
Successful SMTP submission or acceptance by a receiving mail server does not guarantee that a message will reach the intended recipient's inbox. Figures reported as "delivered" or "accepted" in the Services reflect acceptance by the receiving server, not confirmed inbox placement.
A message may be delivered to spam, junk, promotional, quarantine, or other filtered folders.
MailRush does not control filtering decisions made by Gmail, Microsoft, Yahoo, or other independent receiving email providers.
Authentication checks, including SPF, DKIM, and DMARC validation, do not guarantee inbox placement.
An email validation result of "valid" reflects the response of the recipient's mail server at the time of the check and does not guarantee delivery.
MailRush is not responsible for the Customer's pre-existing domain, mailbox, or IP reputation, or for reputation problems arising from the Customer's sending practices.
Purchasing a subscription, activating a managed email service, or connecting a new email account does not automatically repair, reset, or improve an existing sender reputation.
MailRush does not guarantee open rates, response rates, lead generation, appointments, sales, conversions, or return on investment.
Any deliverability measurements, reputation assessments, or campaign analytics are provided for informational purposes and may be affected by inaccurate, incomplete, or unavailable third-party information.
Warm-up is an optional feature that sends a limited, controlled number of emails per day between the Customer's sending account and mailboxes controlled by MailRush at third-party email providers, in order to build a consistent sending history.
MailRush recommends warming up new sending accounts for several weeks before starting campaigns, and keeping warm-up enabled afterwards. The appropriate period depends on the condition and reputation of the domain and sending account.
Campaign ramp-up, which gradually increases a campaign's daily sending, is configured by the Customer in the campaign settings.
The passage of time does not automatically entitle the Customer to increased sending capacity beyond the plan and sender limits described in Section 9.
Warm-up activity does not guarantee successful inbox placement, improved reputation, or acceptance by third-party receiving email providers. Some spam placement during the first weeks of warm-up is common and does not by itself indicate a fault.
The Customer acknowledges that a new MailRush account or newly provisioned email service does not eliminate negative reputation associated with an existing domain or sending identity.
All sending allowances represent maximum permitted usage rather than guaranteed sending capacity.
Sending is subject to plan allowances and to per-sender hourly and daily limits that apply to all sending through a sending account, including campaigns, follow-ups, API, warm-up, and replies. The limits in effect are shown in the application and documentation and may differ between MailRush-managed and external sending accounts.
Campaigns also observe the minimum interval between sends configured by the Customer.
Actual sending capacity may be lower than the maximum allowance due to technical limitations, sending-account configuration, receiving-provider restrictions, and anti-abuse measures. Messages that exceed a limit are deferred rather than sent immediately.
When a receiving provider rejects a message with a response that clearly reports spam, blocklisting, reputation, or abuse concerns, MailRush may automatically pause sending from the affected sending account to that receiving provider for a limited period, which may be longer for repeated or more serious events. When a receiving provider rejects the network of a MailRush-managed sending IP, MailRush may pause all of the Customer's sending accounts on that IP to that provider for a limited period, which may be longer for repeated events.
While an automatic restriction applies, campaign messages from the affected sending account to the affected provider are held, do not use sending allowances while held, and become due again when the restriction ends. Messages submitted through the API during a restriction are refused with a retry time and are not queued by MailRush. Replies sent from the inbox and warm-up messages are not held by these restrictions. Messages already handed to the sending mail server count toward sending allowances and are reported as sent, even if the receiving provider later rejects them, and allowances are not restored for rejected messages. The sending mail server may retry a temporarily deferred message according to its configuration. A message rejected by the receiving provider is not resent automatically, including after the restriction ends, although later steps of a campaign sequence may still be sent to that recipient. A rejection that does not show the recipient address is invalid does not by itself suppress the contact.
MailRush may also restrict sending when campaigns generate excessive bounces, spam complaints, provider rejections, blocklist events, or other material reputation or infrastructure risks.
Restrictions may remain in effect for as long as reasonably necessary to investigate or resolve the underlying problem.
Serious or repeated abuse may result in indefinite restrictions, service suspension, or termination.
MailRush will seek to apply restrictions proportionately to the identified risk and may provide information about the reason for a restriction when reasonably practicable and appropriate.
Unused sending allowances are not carried over to subsequent days or billing periods unless expressly stated in the applicable service plan.
The Customer must use the Services responsibly and in accordance with applicable laws.
The following activities are prohibited:
The Customer must maintain appropriate suppression and unsubscribe procedures as required by applicable law.
MailRush may automatically suppress or unsubscribe contacts based on bounces, complaints, unsubscribe requests, or recipient replies. These automatic measures support, but do not replace, the Customer's own legal obligations.
The Customer is responsible for responding appropriately to recipient complaints, opt-out requests, and other lawful objections to communications.
MailRush may investigate potential abuse through automated monitoring, operational review, or reports received from third parties.
MailRush may throttle, restrict, suspend, or terminate services where reasonably necessary to prevent unlawful activity, material security threats, serious abuse, or harm to shared infrastructure.
Where appropriate, the Customer may request a review of an enforcement action through the official support system.
MailRush is not obligated to continue providing services used for unlawful, fraudulent, or materially abusive activities.
The Customer retains ownership of its uploaded contact lists, campaign content, templates, business information, and other materials submitted to the Services ("Customer Content").
The Customer grants MailRush a limited, non-exclusive authorization to host, store, process, transmit, and otherwise use Customer Content as reasonably necessary to provide, maintain, secure, and support the Services and to comply with applicable legal obligations.
This authorization does not transfer ownership of Customer Content to MailRush.
The Customer represents that it has the rights and lawful authority necessary to provide and process Customer Content through the Services.
The Customer is responsible for the accuracy, legality, and appropriateness of its content and recipient information.
Content generated or suggested by artificial-intelligence features is provided for the Customer's review. The Customer is responsible for reviewing it before use.
MailRush does not assume responsibility for reviewing or approving every message sent through the platform.
MailRush may access or review Customer Content when reasonably necessary to investigate abuse, provide authorized technical support, protect the Services, or comply with lawful obligations, subject to applicable privacy and confidentiality requirements.
This Section 12 is the MailRush Privacy Policy. It describes how MailRush collects, uses, shares, and protects personal information in connection with the Services. There is no separate privacy policy document.
MailRush is operated by Cyber Cast International, S.A., based in the Republic of Panama. The primary service infrastructure is operated by Cyber Cast International, S.A. in Panama.
MailRush handles personal information in accordance with these Terms and applicable laws, including Panama's personal-data protection framework (Law 81 of 2019 and its regulations).
For account, billing, and support information, MailRush decides how the information is used. For Customer Content, including contact lists and recipient information, the Customer decides which information is uploaded and how it is used, and MailRush processes it on the Customer's behalf to provide the Services.
MailRush uses information to:
MailRush does not sell Customer Content, recipient contact lists, or account information to third parties, and does not use Customer Content to send its own marketing to the Customer's recipients.
The MailRush application uses a session cookie to keep users signed in, and browser storage to remember interface preferences, such as the color theme. These are necessary for the application to work. Tracked emails sent by the Customer use a small image and redirected links, as described in Section 12.2.
The public mailrush.io website uses Google Analytics cookies to measure visits and the performance of MailRush's own advertising. When a new account is created, the application reports the completed sign-up to Google Analytics as an event; it does not send page views from inside the application, or the user's name or email address. To measure its own advertising, the mailrush.io website keeps the campaign parameters of a visit (such as the campaign name and the Google Ads click identifier) and the name of the website the visitor came from in the browser for that visit, and passes them to the sign-up page. When the account is created, MailRush stores them with the account.
Providing the Services necessarily involves transmitting certain information to third parties, which may be located outside Panama, including:
Information may also be disclosed when legally required, when necessary to investigate unlawful activities, as part of a transfer described in Section 26, or when otherwise permitted by applicable law.
Customer information will be used and disclosed only as described in this Section 12, necessary service arrangements, and these Terms, or as otherwise permitted or required by law.
Because email delivery, payment processing, and the third-party services listed in Section 12.5 operate internationally, information may be transferred to and processed in countries other than Panama, which may have different data-protection laws. Such transfers are made only as necessary to provide the Services requested by the Customer.
MailRush implements reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction, including restricted access to systems and encrypted connections to the application. However, no internet-based service can guarantee absolute security.
Information is retained as described in Section 13.
Subject to applicable law, individuals may request access to, correction of, or deletion of their personal information, object to its processing, or request a copy of it in a portable format. Account users may submit requests through the support system; MailRush may need to verify the requester's identity before acting on a request.
Where the information is Customer Content, such as a recipient's contact details, the Customer decides how it is used. Recipients should contact the Customer that sent them the email, or use the unsubscribe link in it. MailRush may forward requests it receives about Customer Content to the relevant Customer.
The Customer is responsible for providing any required notices, obtaining any legally required permissions, and establishing a lawful basis for processing recipient information.
Where MailRush processes personal data on behalf of the Customer and applicable law requires additional contractual data-protection terms, the parties shall enter into an appropriate data processing agreement.
Changes to this Section 12 are made as described in Section 21. Questions about privacy or this Section 12 may be submitted through the support system or the contact channels described in Section 29.
MailRush retains account and service data while the Customer's account remains active, subject to applicable law, Section 12, and operational requirements.
When an account is cancelled, its data, including MailRush mailboxes and their stored email, is retained in disabled form so that the account can be reactivated on request. Retained data remains subject to these Terms.
The Customer may request deletion of its account data through the support system. MailRush will process the request in accordance with applicable law, except for the limited records described below.
When MailRush terminates an account or service for cause under Section 17.3, MailRush-managed mailboxes and their stored email, together with associated mail domains not used by other active mailboxes, are permanently deleted from the mail server.
Deletion from active systems may occur separately from the expiration or deletion of backup copies. Backups may remain temporarily until the applicable backup-retention cycle expires or until deletion is required by law.
MailRush may retain limited records required for financial accounting, fraud prevention, security investigations, regulatory compliance, or legal claims, including after deletion of other account data.
Access to the application ends immediately upon cancellation (see Section 16). The Customer is responsible for exporting or maintaining independent copies of important information, such as contact lists, before cancelling.
Any available data-export functionality is subject to account access, technical availability, and applicable legal or security restrictions.
MailRush does not guarantee restoration of information that has been permanently deleted.
Paid subscriptions are billed according to the prices, billing periods, and renewal terms disclosed during checkout or otherwise agreed in writing.
Unless identified as a non-recurring purchase, subscriptions renew automatically at the end of each billing period until the account is cancelled. Automatic renewal cannot be turned off separately from account cancellation.
By purchasing a recurring subscription, the Customer authorizes MailRush and its authorized payment processing arrangements to charge the Customer's default saved payment method for recurring fees and applicable taxes. Automatic renewals are charged only to the default payment method.
The Customer is responsible for maintaining a valid payment method and accurate billing information.
While the account has an active automatically renewing service or an unpaid invoice, the Customer must keep at least one valid payment method on file. The last valid payment method cannot be removed during that time.
Different MailRush products and services may have independent subscriptions and renewal dates.
Applicable fees, taxes, and additional charges will be disclosed as required by law.
MailRush may change subscription prices by providing advance notice reasonably appropriate to the change and required by applicable law.
Price changes for existing recurring subscriptions will ordinarily take effect at a subsequent renewal rather than retroactively affecting a paid billing period, unless otherwise agreed.
The Customer may cancel the account before the new price becomes effective.
MailRush may offer free trials to allow prospective customers to evaluate its platform.
Trial duration, feature availability, sending limitations, and eligibility are determined by the applicable promotional or registration terms.
MailRush may restrict or discontinue trial access when necessary to prevent fraud, abuse, repeated promotional misuse, or security threats.
A free trial does not guarantee eligibility for managed email services or unrestricted sending.
Expiration of a free trial does not authorize MailRush to charge the Customer. When a trial ends without a purchase, trial access ends.
When a free trial expires, unused free contact-finding credits included with the trial are removed, and no new monthly contact-finding credits are added while the trial remains expired. Credits purchased as credit packs are not removed (Section 16.3).
Customers who wish to continue using paid features after trial expiration must purchase a subscription.
The account owner may cancel the account through the account settings.
Cancellation takes effect immediately and cannot be scheduled for the end of the billing period. Upon cancellation:
A cancelled account may be reactivated on request through support, subject to payment of applicable fees.
An unpaid pending order may be cancelled from the application without charge.
All paid orders are final. Except where required by applicable law or expressly approved by MailRush in writing, subscription payments, prepaid periods, credit packs, and fees for services already provided are non-refundable, including the unused remainder of a billing period when the account is cancelled.
MailRush provides free trials for eligible users to evaluate available platform features before purchasing a paid subscription.
Verified duplicate charges, payment processing errors, and incorrect billing will be investigated and corrected as appropriate.
A Customer who believes a billing error has occurred should submit a support request with the relevant invoice and transaction information.
Nothing in this policy limits rights or remedies that cannot lawfully be waived.
Email validation and contact-finding credits purchased as credit packs do not expire and are used after the monthly plan allowance. Purchased credits are not refundable and cannot be used while the account is suspended or after it is cancelled.
Account credits issued by MailRush may be used for eligible future purchases or invoices, subject to their stated conditions and applicable law.
Purchased credits and account credits are not redeemable for cash.
Invoices are due on the due date stated on the invoice. Renewal invoices are charged automatically to the Customer's default payment method when they are issued. If an invoice remains unpaid, the following steps apply, counted in days from its due date:
Notices are sent by email to the account owner's login email address. A suspension takes effect no earlier than 2 days, and a cancellation no earlier than 7 days, after the corresponding final warning was sent; the warning states the date. An invoice whose payment is still being confirmed with the payment processor does not lead to suspension or cancellation until the payment outcome is resolved.
Paying all overdue invoices of a suspended service before it is cancelled restores the service. Unpaid amounts for services already provided remain owed after cancellation, unless MailRush writes them off.
These steps are applied by a daily billing process and may take effect up to one day after the stated time.
MailRush may immediately suspend or restrict a service where reasonably necessary to address serious abuse, suspected fraud, significant security threats, unlawful activity, or material harm to other customers or infrastructure.
Restrictions may be imposed without advance notice when notice would be impracticable or would materially increase risk.
MailRush may terminate an account or affected service for a material violation of these Terms.
Where reasonably practicable and appropriate to the nature of the violation, MailRush may provide notice and an opportunity to remedy the violation.
Immediate termination may occur for serious or repeated violations, fraud, unlawful activity, or material security threats.
Termination for cause results in permanent deletion of MailRush-managed mailboxes as described in Section 13.
Upon cancellation or termination, the Customer's right to use the affected Services ceases.
Outstanding fees legally owed remain payable.
Provisions that by their nature should survive cancellation or termination, including intellectual property rights, confidentiality, limitations of liability, dispute resolution, and accrued payment obligations, shall remain effective.
MailRush provides technical support through its official support ticket system and other channels made available on the website or within the application.
Support requests should ordinarily be submitted through the designated support system.
Support channels may accept requests twenty-four (24) hours per day, although actual staff availability, response times, and resolution times may vary according to workload, severity, and technical complexity. Response times are not a guaranteed service-level commitment unless expressly established in a separate written agreement.
Technical support primarily covers the operation, configuration, and functionality of MailRush services.
Support does not necessarily include individual campaign strategy, marketing consulting, legal advice, rewriting email content, rebuilding damaged domain reputation, or troubleshooting third-party systems beyond MailRush's reasonable operational scope.
MailRush may perform maintenance, upgrades, security updates, and infrastructure changes that temporarily affect availability.
MailRush will endeavor to minimize interruptions but does not guarantee uninterrupted or error-free operation.
Any specific service-level agreement must be expressly agreed upon in writing.
The Services may interact with third-party email providers, domain registrars, domain name systems, payment processors, artificial-intelligence providers, external applications, APIs, and other independent services.
MailRush does not control the availability, policies, filtering decisions, authentication requirements, or technical performance of independently operated third-party services.
Third-party providers may change their APIs, authentication methods, usage limits, access requirements, or service offerings without notice to MailRush.
Such changes may affect the availability or functionality of particular MailRush features.
The Customer is responsible for complying with the applicable terms of third-party services it elects to connect.
MailRush is not liable for failures caused solely by independent third-party providers beyond its reasonable control, except where applicable law or MailRush's own contractual obligations provide otherwise.
All rights, title, and interest in the MailRush platform, including its software, source code, interface designs, trademarks, documentation, and proprietary technology, remain the property of Cyber Cast International, S.A. or its applicable licensors.
Subject to compliance with these Terms and payment of applicable fees, MailRush grants the Customer a limited, non-exclusive, non-transferable, revocable right to access and use the Services during the applicable subscription period.
The Customer may not copy, reproduce, reverse engineer, distribute, sublicense, or commercially exploit the MailRush software except to the extent expressly authorized by law or written agreement.
Nothing in these Terms transfers ownership of MailRush intellectual property to the Customer.
The Customer retains ownership of its Customer Content as provided in Section 11.
MailRush may update these Terms to reflect changes in its Services, operational practices, legal requirements, security policies, or commercial arrangements.
The updated Terms will identify the applicable effective date.
MailRush will provide reasonable advance notice of material changes that adversely affect existing customers, through email, account notification, website publication, or another appropriate communication method.
Changes required urgently for security, abuse prevention, or legal compliance may take effect sooner when reasonably necessary.
Continued use of the Services after the effective date of validly notified updated Terms constitutes acceptance to the extent permitted by applicable law.
Where a material change requires additional consent under applicable law, MailRush will seek that consent.
Material changes to an existing paid subscription will not be applied retroactively in a manner inconsistent with applicable law or binding purchase commitments.
If the Customer disagrees with updated Terms, the Customer may discontinue use and cancel the account under Section 16.
Changes to these Terms do not independently cancel an existing subscription, eliminate accrued payment obligations, or create a right to a refund except where required by applicable law or expressly provided in the Agreement.
To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.
MailRush disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the extent such warranties may lawfully be excluded.
MailRush does not warrant that the Services will operate without interruption, that every software defect will be corrected, or that the Services will be completely free from security vulnerabilities.
MailRush does not warrant that any email message will be delivered, accepted, opened, or placed in a recipient's primary inbox, or that validation, contact-finding, or AI-generated results will be accurate or complete.
No information, recommendation, report, or technical guidance provided through the Services creates a guarantee of deliverability or commercial performance.
Nothing in this section excludes express obligations agreed by MailRush or warranties and protections that cannot lawfully be disclaimed.
To the maximum extent permitted by applicable law, neither party shall be liable to the other for indirect, incidental, special, consequential, or punitive damages arising from the Services, including lost profits, lost revenue, business interruption, or loss of business opportunities, except where such exclusions are prohibited by law.
To the maximum extent permitted by applicable law, MailRush's aggregate liability arising from or relating to the Services shall not exceed the total fees actually paid by the Customer to MailRush for the affected Services during the twelve (12) months immediately preceding the event giving rise to the claim.
Where a claim relates exclusively to a separately billed service, the applicable fees for that affected service will be used in calculating the cap.
For free services, any limitation shall apply only to the extent legally permissible.
These limitations do not exclude or restrict liability for fraud, intentional misconduct, or other liability that cannot lawfully be excluded or limited.
The parties acknowledge that these limitations form part of the allocation of commercial risk reflected in the pricing of the Services.
To the extent permitted by applicable law, the Customer agrees to indemnify and hold harmless Cyber Cast International, S.A., its directors, officers, employees, and authorized representatives against third-party claims, damages, liabilities, and reasonable legal expenses arising from:
This obligation applies only to the extent the claim arises from conduct attributable to the Customer and does not extend to losses caused by MailRush's own wrongdoing or breach of its obligations.
MailRush will provide reasonable notice of a claim and an opportunity for the Customer to participate in its defense, where appropriate.
Any settlement imposing obligations on the indemnifying party shall require that party's consent, not to be unreasonably withheld.
Neither party shall be responsible for a failure or delay in performing obligations, other than payment obligations for amounts already due, to the extent caused by events beyond its reasonable control.
Such events may include natural disasters, war, civil disturbances, widespread telecommunications failures, major internet disruptions, government actions, or other extraordinary circumstances.
The affected party shall take commercially reasonable measures to mitigate the effects of such events and resume performance when reasonably possible.
If a force majeure event materially prevents continued provision of a paid service for an extended period, the parties shall address any resulting termination or payment rights in accordance with applicable law and the relevant contractual commitments.
The Customer may not assign or transfer this Agreement or its rights and obligations without MailRush's prior written consent, except where applicable law provides otherwise.
MailRush may assign this Agreement as part of a merger, acquisition, corporate reorganization, or transfer of substantially all relevant business assets, provided that the assignment does not unlawfully diminish the Customer's rights.
Any assignment involving personal data remains subject to applicable data-protection and confidentiality obligations.
This Agreement shall be governed by and interpreted in accordance with the laws of the Republic of Panama, without regard to conflict-of-law provisions that would require application of another jurisdiction's laws, except where mandatory law provides otherwise.
The parties agree to make reasonable efforts to resolve contractual disputes through direct communication before initiating formal proceedings.
Subject to applicable mandatory jurisdictional rules, disputes arising from or relating to this Agreement shall be submitted to the competent courts of Panama City, Republic of Panama.
Nothing in this section restricts rights, remedies, or jurisdictional protections that cannot lawfully be waived.
Entire Agreement. These Terms, together with applicable order confirmations, agreed service-specific terms, and policies expressly incorporated by reference, constitute the agreement between the parties concerning the Services.
Severability. If any provision is determined to be invalid or unenforceable, the remaining provisions shall continue in effect to the extent permitted by law.
No Waiver. Failure by either party to enforce a provision does not constitute a waiver of its right to enforce that provision subsequently.
Independent Parties. Nothing in this Agreement creates a partnership, joint venture, agency, employment relationship, or fiduciary relationship between the parties.
Electronic Communications. The Customer agrees that MailRush may provide contractual notices, billing communications, service announcements, and other legally permitted communications electronically.
Interpretation. Section headings are included for convenience and do not affect interpretation.
Conflicting Terms. Where a separately executed written agreement expressly overrides a provision of these Terms, the specific written agreement shall control for that subject matter, subject to applicable law.
MailRush.io is a service operated by:
Cyber Cast International, S.A.
Republic of Panama
Website: https://mailrush.io
Customers may contact MailRush through the official support ticket system available within their account or through other contact channels published on the MailRush website.
Formal legal notices should be directed to the Company's designated legal-notice contact details as published on its website or otherwise provided in writing.
By registering for, purchasing, or using MailRush.io Services, the Customer acknowledges and accepts these Terms of Service.
