How do I pause or resume a campaign?

Updated Nov 2, 2026

The Run switch at the start of each row in Campaigns starts, pauses and resumes the campaign.

Steps

  1. Turn Run off to pause. The campaign shows Paused and sends no more emails, follow-ups included.
  2. Turn Run on to resume. Waiting emails resume one at a time at the campaign's delay; they never go out in a burst.

Good to know

  • Pausing keeps each contact's progress; nothing is lost or resent.
  • While a campaign is running, contacts you add later to its tags are emailed automatically. Pause it if you do not want that.
  • Pausing or changing tags does not cancel first emails already waiting in the queue; they go out when you resume. Already-emailed, unsubscribed and suppressed contacts are still skipped.

More details in the FAQ

The FAQ is in the MailRush.io app under Support (sign-in required).

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